About the role
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As a Talent Acquisition Partner, you'll be a key part of our TA team, contributing to how we find and attract talent at Toast. You'll manage the full recruitment process, focusing on building strong candidate pools, making sure candidates have a great experience, and adapting to different hiring needs.
Toast's Talent Acquisition team prioritizes collaboration, expertise, and strong connections with our business partners. We're dedicated to finding the best candidates to support the growth of our company. If you're a recruiter with a passion for finding top talent and a proven track record of success in complex high volume recruiting, we'd love to hear from you.
Note: this is a fully remote, contract position based in Australia (Sydney, Melbourne or Brisbane).
A day in the life (Responsibilities)
- Deliver on recruiting goals and prioritise workload to meet deadlines and evolving business needs.
- Attract, source, recruit, and engage top talent for Toast’s GTM functions, predominantly Sales.
- Proactively build and maintain strong talent pipelines through strategic sourcing, leveraging LinkedIn Recruiter, talent mapping, referrals, professional networks, and creative outreach strategies to identify and engage passive candidates.
- Own end-to-end sourcing strategies for assigned roles, including market research, competitor mapping, targeted outreach, and nurturing relationships with prospective candidates to support current and future hiring needs.
- Exercise sound judgment and decision-making throughout the recruitment process, balancing business needs with candidate experience.
- Skillfully navigate complex and ambiguous hiring scenarios, partnering with hiring managers to clarify requirements, align expectations, and drive decision-making.
- Build strong relationships with hiring managers through regular recruiting syncs, effective communication, and subject matter expertise.
- Develop creative sourcing and recruitment solutions, adapting strategies to address talent shortages, competitive market conditions, and changing business priorities.
- Leverage sourcing data, pipeline conversion rates, and key recruitment metrics to evaluate effectiveness, optimise strategies, and deliver efficient and impactful hiring outcomes.
- Provide exceptional service to candidates and hiring managers, ensuring a positive and memorable experience throughout the recruitment process.
- Share ideas, provide updates, and collaborate with cross-functional stakeholders to continuously improve recruitment practices.
What you'll need to thrive (Requirements)
- 3+ years of related experience with a Bachelor’s degree, or equivalent experience with a proven track record of recruiting across GTM functions, preferably Field Sales roles.
- Demonstrated depth and breadth of experience in high-volume recruiting, successfully partnering with hiring managers to fill roles across various GTM functions.
- Proficiency in leveraging recruitment data and metrics to impact hiring decisions.
- Exceptional communication, presentation, and stakeholder management skills, with the ability to communicate insights clearly and effectively.
- Proven ability to work in fast-paced, ambiguous environments, with strong problem-solving skills and a proactive mindset.
What will help you stand out (Nonessential Skills/Nice to Haves):
- Experience using Greenhouse as an ATS
- Experience scheduling with GoodTime
- Experience recruiting for sales talent at a SaaS company
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
People Are the Secret Ingredient in Our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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