Lead Revenue Operations Analyst

About Us:

Spreedly is the world's leading Open Payments Platform. Founded in 2007 and headquartered in Durham, NC, the company gives mid-market and enterprise businesses the infrastructure to connect to any payment gateway, processor, or fraud tool through a single API. The platform is vendor-agnostic by design, meaning customers are never locked into a single provider and never need to rebuild their payments stack to access new capabilities.

The core business problem Spreedly solves is real and costly: global merchants face a fragmented payments ecosystem, where every new market, payment method, or fraud tool typically requires a separate, time-consuming integration. Spreedly eliminates that complexity, enabling companies to route transactions intelligently, secure cardholder data, prevent fraud, and expand into new markets without heavy engineering overhead.

About the Role:

Spreedly is building a new go-to-market operations function, and we're hiring a Lead Revenue Operations Analyst to help run it. Revenue Operations is joining Business Operations, and rather than migrate the function as-is, we're pivoting it into a broader GTM Operations pillar — one built to run a predictable, efficient go-to-market operating engine.

This is a senior individual contributor role with no people management responsibilities, reporting to the Sr. Director of Business Operations and serving as a trusted thought partner to our SVP of Revenue. You will own sales forecasting, pipeline and performance analytics, GTM planning, and sales compensation strategy, combining quantitative analysis and qualitative analysis with broader business context to inform decisions. You will work closely with the GTM Operations Analyst, who will contribute operational context, supporting analysis, and execution, while this role maintains overall accountability for the forecast, quota methodology, and recommendations to Revenue leadership.

You will go beyond reporting what happened. You will independently identify what is changing in the business, understand why, and translate complex data into clear insights and recommendations that help Revenue leadership act early — for example, spotting churn risk in the funnel before it becomes lost revenue. This role is designed for someone who wants significant impact through expertise, judgment, analytical rigor, and execution rather than through managing a team. You will operate with significant autonomy, partnering directly with executive and sales leadership to turn analysis into action.

Responsibilities:

• Own the sales forecasting process end-to-end — methodology, pipeline inspection, risk identification, and forecast accuracy — and run the cadence that gives leadership clear, actionable views of existing and new-customer opportunities
• Serve as a trusted thought partner to the SVP Revenue, proactively surfacing trends, risks, opportunities, and recommended actions
• Analyze pipeline health, coverage, conversion, velocity, win/loss trends, and sales productivity to identify actionable insights and assess sales-funnel health and risk
• Build quantitative models and complex-dataset analyses that support revenue decisions, planning, and scenario evaluation
• Own the reporting and operating cadence that Revenue leadership uses to review performance, inspect the pipeline, and drive accountability
• Own revenue operations planning and partner with Revenue and Finance leadership on GTM planning, including quotas, capacity, headcount, targets, and scenario planning
• Own sales compensation strategy, design, and governance, including quota and incentive modeling, performance analysis, and oversight of commission accuracy, while partnering with the GTM Operations Analyst on day-to-day plan administration and commission processing.
• Partner with sales, marketing, and executive leaders on go-to-market decisions, including revenue-operations considerations for tools and processes such as CPQ and deal desk
• Develop pipeline reporting that strengthens the prospect funnel in partnership with marketing, supports reps as they work opportunities through to close, and improves visibility from bookings through revenue conversion
• Independently drive complex revenue operations work from problem definition through analysis, recommendation, and execution
• Communicate complex findings clearly and concisely to executive and cross-functional audiences

Requirements:

• 6+ years of experience in Revenue Operations, Sales Operations, GTM Strategy & Operations, or a related role, within a complex B2B SaaS environment
• Deep experience in owning sales forecasting and improving forecast quality, rigor, and visibility
• Exceptional quantitative and analytical skills, including building models and analyzing complex datasets in Google Sheets, and translating that analysis into business recommendations
• Proven ability to partner with senior Revenue leaders, bring an independent point of view, and influence decisions through data and insight
• Strong understanding of pipeline management, coverage, conversion, velocity, sales productivity, and SaaS GTM metrics
• Experience with sales compensation, including plan administration, commission processes, quota setting, and compensation analysis
• Deep experience with Salesforce
• Experience with GTM planning, including capacity, headcount, quota, target, or scenario planning
• Strong financial and business acumen, with the ability to partner effectively with Finance and FP&A
• The communication and presentation skills to be a trusted thought partner to senior leaders and convert strategy into clear action
• Comfortable operating as a senior individual contributor with significant autonomy and ownership, in a newly formed function without an established playbook
• Ability to travel approximately 10% of the time

Additional Skills We Value:

• Ironclad or other contract lifecycle management solutions
• Vasco or similar revenue operations platforms
• Tableau experience
• HubSpot experience
• Fintech domain expertise

We Offer Our US-Based Employees:

• Competitive salary + Equity
• Outstanding Medical and Dental benefits, including 100% employer-paid option
• Company-paid Life and Disability insurance
• Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
• Open Paid Time Off policy + 12 weeks of paid leave for new parents
• Matching 401(k) plan (5% up to $5,000 yearly)
• $1,000 annual professional development stipend
• Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
• Access to company-paid professional coaching service
• Visits to HQ in Durham, North Carolina for remote employees

Compensation

Additional Information

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Spreedly Product Offering:

Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:

Connect — A unified API that integrates with hundreds of payment gateways, processors, and alternative payment methods worldwide, including digital wallets. Merchants access the global payments ecosystem through one connection.
Vault — A PCI-compliant secure repository for payment methods. Merchants store card data once and reuse it across any payment service, reducing PCI scope and protecting cardholder data at scale.
Optimize — Workflow-driven routing and retry logic that directs each transaction to the best-performing gateway in real time. On average, 7.9% of failed transactions succeed immediately when retried on a secondary gateway. This is where merchants recover lost revenue and increase authorization success rates.
Protect — A flexible fraud and authentication layer, incorporating advanced fraud tools and 3DS. Following Spreedly's acquisition of Dodgeball in September 2025, fraud orchestration and payment optimization now operate within the same platform.
Resolve — Centralized management and reporting that reduces operational silos, strengthens security, and improves billing control across a merchant's entire payment operation.
More Coming Soon! - Keep your eyes peeled for a new product launch by EOY '26

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What It's Like to Work Here:

We describe our team as "Spreedlings": diverse, forward-thinking, and driven by a shared belief that a more open payments ecosystem benefits everyone. The company operates with a culture built on transparency, courageous collaboration, and self-driven leadership. The team values simplicity in both product and process, and approaches problem-solving with genuine curiosity.

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We champion the ethical, creative use of AI—if you’re someone who pairs human judgment with modern AI tools to work smarter and drive bigger impact, you’ll thrive here.

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Spreedly is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

Due to the sensitive nature of what Spreedly does - handling payment data - finalist candidates must complete a successful background and reference check.

At this time Spreedly is unable to provide sponsorship for employment, and we are not set up to support remote employees who reside in New York. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require future sponsorship in order to continue working in that country.

We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.

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